Microsoft Lync The Address Book Server Is Experiencing Issues

About Jerrid Williams. Im a Microsoft Certified Solutions Master working as a consultant for Computex in Houston, Texas. Ive been in the industry for over 12 years. Anyone else having problems with the forced migration from Uber to Netregistry Website is offline with a message that the account has been suspended it hasnt. Here youll find some indepth Information regarding the Lync Address Book synchronization process and common issues. Its all about the Lync Address Book Fots. Update May 2. 01. The process below is the same for Skype for Business. Issues with the Lync Address book are common to all Lync admins. Troubleshooting these issues isnt as easy as it looks. To better troubleshoot or change the information stored in the Lync Address Book, you need to be aware of all the steps it takes in creating the Lync Address Book. To simplify the explanation of how the address book ends up at the users side, I created the following flowchart of this process. Lync Address Book Sync. Step 1 User Replicator. Ab. Attribute Table. Information about your Users, Contacts and Groups is stored in Active Directory AD. This information is retrieved from AD by the User Replicator and placed in the user database into the RTCab database. The table Ab. User. Entry is used to store this information and it contains two colums, one for the User. GUID and one for all the User. Debug-CSAddressBookReplication.png' alt='Microsoft Lync The Address Book Server Is Experiencing Issues' title='Microsoft Lync The Address Book Server Is Experiencing Issues' />Microsoft Lync The Address Book Server Is Experiencing IssuesData. What kind of data is placed in the column is defined by the entries in the Ab. Attribute table. If this table is empty the User Replicator will skip the Ab. User. Entry filling process no users in the Lync Address Book. With each attribute a flag is also present. This flag determines what happens with translation between AD and the Ab. User. Entry table or, if a certain AD attribute is present, to include or exclude the user from adding it to the Ab. Microsoft Exchange Server 2016 BIGIP v11 v13 LTM, APM, AFM Welcome to the F5 and Microsoft Exchange 2016 deployment guide. Use this document for guidance on. User. Entry table. You can control the Ab. I have updated the commands since I left out the recipient container. Doing this will hide the other address lists from other users. I also put in commands for the. The contents of the four LS Address Book Server informational events show the triggered update and the results. The number of OC delta files written shows that 40. Security updates for all supported versions of Microsoft Windows and other Microsoft products have been released on September 12, 2017. Attribute table by using the ABSConfig. Lync 2. 01. 3 Resource Kit. For more information regarding the attributes and flags see Administering the Address Book Service, Lync 2. After changing the Ab. Attribute table, make sure you run Update CSAddress. Book to regenerate the address book. By default all domains that are found will be replicated and will be replicated alphabetically from A to Z. If there are some domains that you dont want to replicate to the Lync Address Book, use the ADDomain. Naming. Context. List parameter Set Cs. User. Replicator. Configuration to add only the domains you want to synchronize. Use the following commands Add domains. Set Cs. User. Replicator. Configuration Identity global ADDomain. Naming. Context. List Adddcdomain. Remove domain. Set Cs. User. Replicator. Configuration Identity global ADDomain. Naming. Context. List Removedcdomain. Note In previous versions of Lync its still imperative to use the Update CSUser. Best Games For Iphone 6 2015 there. Database powershell command. In Lync 2. 01. 3 this process runs at a configured interval. To retrieve how often this is done or find more settings, use Get Cs. User. Replicator. Configuration. Step 2 Address Book. Information of your users, contacts and groups is now in the Lync database. The next step is to create the actual address book files. These files are generated by the Front End with the Address Book Server task and stored in the Lync file share defined in your topology. In this share youll find the following subfolder Server. Lync. Share. 1 Web. Services 1. ABFiles. When youre in a single tenant Lync configuration youll only find the tenant directory 0. RTCSIP Tenant. Id attribute in AD. This attribute stores the unique identifier of the tenant. In this subdirectory youll find all . The address book files are generated by default each day at  1 3. AM. When the process starts, it uses the companyphonenumbernormalizationrules. E. 1. 64 format.  Remember that this file will translate all numbers, even numbers that are already in E. RTCSIPLine attribute. The text file is used when its placed in the ABFiles directory. By default this text file doesnt exist. Numbers not being translated correctly are placed in the tenant directory in a file called InvalidADPhoneNumbers. Check your Lync eventviewer for information or errors regarding the Lync Address Book Server, filter on LS Address Book Server. Log Name      Lync Server. Source        LS Address Book Server. Event ID      2. Task Category 1. Level         Warning. Keywords Classic Description One or more phone numbers failed to normalize. They are listed in the text file Server. Lync. Share. 1 Web. Services 1. ABFiles. InvalidADPhoneNumbers. Cause One or more phone number attributes in Active Directory contained text that could not be normalized. Normalization rules are contained in the optional CompanyPhoneNumberNormalizationRules. Address Book Server. Refer to the documentation for a description of the built in generic normalization rules. Use the ABServer dump. Rules command to see all the rules that Address Book Server is currently configured with. Resolution Either create a CompanyPhoneNumberNormalizationRules. Active Directory deployment or fix the invalid phone numbers in the Active Directory records. Use Get Cs. Address. Book to retrieve all the Address Book settings. For the use of all normalization rules make sure the Use. Normalization. Rules is set to True. You can make the Address Book files from the Lync share readable by exporting them, use the following cmd abserver dumpfile Server. Lync. Sharen Web. Services n. ABFiles. F 0ef. 3. lsabs c Temp. Export ABS. txt. Note An un documented feature, found by  Trevor Miller, when there is a CompanyPhoneNumberNormalizationRules. Lync ex. C Program Files. Microsoft Lync Server 2. Server. Core, this file will be used. Step 3 Clients. Now that your Address Book files are ready, clients can download them, if the Address. Book. Availability is set to download the address book this is the default. Make sure you have a good reason to make the address book available locally, as the preferred method would be to set the addressbookavailability to Web. Search. Only. If you have set the availability to download, when a client starts it will connect to the internal or external Address Book Server URL URL Internal From Server https Lyncpool. FQDN 4. 43abshandler. URL External From Server https Lync. External. Web. Service. FQDN 4. 43abshandler. Use the Test Cs. Address. Book. Service and Test Cs. Address. Book. Web. Query commands to check errors regarding the configuration. The client will download the files by default within 0 to 6. You can change this by using the Gal. Download. Initial. Delay DWORD registry key. Setting this key to the value of 0 will enforce a direct download. You can find or place this key in Lync 2. HKLM or HKCU Software. Policies. Microsoft. Communicator. Lync 2. HKLM or HKCU Software. Policies. Microsoft. Office. 15. 0. Lync. Skype for Business 2. HKLM or HKCU Software. Policies. Microsoft. Office. 16. 0. Lync. When Lync has downloaded the files, you will have 2 files in the userprofile, namely Gal. Contacts. db and Gal. Contacts. db. idx. In Lync 2. 01. 3 and Skype for Business 2. Galcontacts. db and a file called ABSsipdomain. The cache file is updated when the user logs into Lync or after 2. On a Windows 7 or higher machine these files will be located in the folder Lync 2. App. Data. Local. Microsoft. Communicatorsipuserdomain. Lync 2. 01. 3 userprofileApp. Data. Local. Microsoft. Office. 15. 0. Lyncsipuserdomain. Skype for Business 2. App. Data. Local. Microsoft. Office. Lyncsipuserdomain. Common issues. Now that you know how the process works, here are some issues regarding the Lync Address Book. Lync User is not being displayed in the Lync Address Book. You have a user who is Lync enabled. Everything is working, the user can log in, but when you search for this user on your Lync client no name is returned.